Wow, this is bad and embarrassing.
I felt compelled to rewrite this piece after watching the video of the IT Planning Session. When i watched it unfold in person, I was stunned, after watching it again yesterday, i was shocked. It was and is that bad. That said, the good news is they did a good job laying it out there in the open for everyone to see. Transparency is a good thing. I still cringed when i heard the new general manager say: “it was no one’s fault.” That’s just not the case. You don’t end up in the mess we are in by accident, it simply was neglect.
Just how did we get here?
When you watch the video of the IT planning session, you will see clearly how bad it is.