Thursday, October 5, 2023

Fall Clean-Up: Issues requiring attention by the Board


Budget and Finance:




If you have not attended a Budget and Finance Committee meeting or the Special Session at Mountain View in August you are most likely clueless on where the RCSC is financially. 
  • No, we are not broke
  • We are however trapped in a malaise of playing catch-up for past sins 

For some unknown reason, the board and management decided it was better to save money than spend it. My best guess is that even those past boards weren't aware how far behind we had fallen in maintaining the facilities and golf courses. 

The reality is the costs for the 20 million dollars in deferred maintenance could have been done for half that, but now it has ballooned out of control. You can watch the Budget and Finance presentation here.


Adding to our woes is another statistic that is meaningless to most. The RCSC has 430-440 employees. 
  • We were told the turnover rate is approximately 40%, which equates to roughly 200 employees quitting each year that need to be replaced. 
While some argue, so what, the challenge is daunting because hiring and training that many people each year is expensive. Worse yet, when employees don't show up, things don't get done. 

Deferred maintenance and reducing employee turnover will need to be addressed in 2024 and both will be expensive.



Golf and the Apparent Rift Between the Board:



Nothing could be more obvious about the dissension between Board Members than what is happening regarding golf. 
  • In April of 2022, an outspoken group of golfers appeared at the Exchange meeting complaining about getting tee times
  • Some 16 months later, little has been done to fix the mess
  • In fact, if anything, it has become more fractured

At the September board meeting, golfers turned out in force to voice their displeasure over potential increases. Sadly, at least one board member has taken the initiative to explain to them that golf is profitable. He accomplished that by narrowly defining how golf's expenses should be arrived at. His conclusion is the 60-65 million dollars from PIFand Capital expenses shouldn't count. 

Let's be really clear, all of that money comes from one source; the membership. You can watch that board meeting here.


But wait, it gets even more interesting: At that same board meeting, a non-resident who has a full play pass showed up to give us all a piece of his mind. As he was charging the mic, he told us he was a non-resident and demanded he should have the right to have his say. Board President, Kat Fimmel, politely told him to sit down as only members had the right to speak. Only after chirping about it not being fair, he returned to his seat. I'm told there may have been another non-resident speaker, but I didn't witness it. 

Here's the bottom line from my perspective: Non-residents should never, NEVER, get preference over residents for tee times and they should never, NEVER pay less than what members pay. It's that simple.



Strategic Alternatives Committee (SAC):




It's been a long, arduous journey and it's far from being over. All of the meetings and data are available here. I've written repeatedly, that the process works (my resolve is weakening a little). 

  • The committee has been pairing down ideas
  • Determining what can fit on the site
  • And what we can actually afford to build or remodel

The good news is there's a lot of money in PIF. The bad news is everything related to building costs has gone up, way up. The biggest upside began 6 or 7 weeks ago when a new architect was brought in to facilitate the discussions.


The architect wasn't at the last SAC meeting and unfortunately, it broke down as some of the members became disgruntled when the three committee co-chairs stepped out of the room to talk amongst themselves. It was a bad look, in my humble opinion. Link to meeting here.

Apparently, the architect had called one of the chairs just that morning to tell him she wouldn't be ready until October 20th with preliminary cost projections. No idea why they needed a break to talk about the phone call outside the room. Sadly it triggered an outbreak that did little to bring the group together.


After sitting through most meetings and watching the ones I missed, I have no idea where this is all headed. 
  • I do know this, the Mountain View renovation has gone on far too long and members living around the center need, want, and expect this project to come to a head by year's end and the plans implemented as quickly as possible. 
  • It doesn't help that the rumor mill has been running rampant about the available monies being directed toward other projects. 

Wrapping up the analysis and presenting recommendations needs to happen soon.  Redirecting monies at this point would be a mistake in my opinion.



Now, for the Good Stuff:



It hasn't been all bad, not by any stretch of the imagination. 
  • We know the Board has pared down the list of General Manager candidates to two. Hopefully, they will be naming him or her shortly. 
  • At that September Board meeting the Board passed the motion to change the quorum requirements in the bylaws to 500 members, it was 1250. That's a great start to restoring members' voices. 
  • And while the budget and finance doom and gloom isn't pretty, the way Chief Financial Officer (CFO), Kevin McCurdy has been approaching the process has been eye-opening. There has been a commitment to total transparency by creating enough financial detail that members interested can easily digest. That alone is a welcome change from the old closed nature of budgeting.



I am closing this all in bold, because if you remember nothing else written above, remember this and put it on your calendar: On Monday, October 9 is the next Member Exchange. 
  • Members have been clamoring for evening meetings for years and this one will start at 6 PM. 
  • It will be held at the Sundial Auditorium and promises to be one of the hottest, best-attended meetings in years. 

We already know the pickleball players are encouraging a turnout. We expect golfers will be there in force and rumor has it softball players are looking for answers as to why they haven't started on the long-promised new clubhouse. And that says nothing about the members wanting answers about Mountain View and the membership concerned about large increases in their yearly lot assessment.



As always, this is just one man's opinion:

Bill Pearson. Sun City Advocates Panel Member and Sun City Historian

13 comments:

Anonymous said...

It would be nice if they posted the number of attendees and also it would be great
If the video guy were to pan the audience sslloowwllyy so video watchers can actuallly
see the number of attendees.

I suspect Mondays meeting will be all about golf and the golfers disagreement on raising
their rates. Have they not heard of inflation. Not just the current inflation rate, but the rate
of inflation over the past 15 years. Everything has risen in price. Especially golf course
maintenance.

As for outside golfers. We should have no outside golfers. They have not paid into th
PIF for large golf course projects, and they do not pay a yearly assessment which I’ve heard is used
for golf course maintenance.

If assessments are increased across the board, non-golfers should then be allowed to walk
the courses since part of their assessment goes for golf course maintenance.

Rates for all Sun City golfers must be raised as they all contribute to the courses need for
maintenance. I don’t remember reading anything in the corporations documents that said
golf rates would always be low and never be increased.

Just an opinion

Anonymous said...

This is encouraging news!
Board Announces Selection of RCSC General Manager
Meet & Greet Scheduled for Monday, October 9 from 4-5:30pm
FOR IMMEDIATE RELEASE

After conducting an extensive nationwide search for the ideal candidate to serve as our new General Manager, we are pleased to announce the appointment of Matthew D’Luzansky (D-luz-n-sky).

Some of you may already be familiar with Matthew as he has been serving as our Facilities Project Manager and a valuable team player at our RCSC Building & Infrastructure (B&I) department.

His long and successful career in operations and general management, his commitment to our community, as both an employee and a resident, and his passion for this area and his work brought him to Sun City aligning perfectly with the conclusion of his project work in California.

Matthew's extensive background and experience span over 40 years, encompassing roles such as Chief Financial Officer (CFO), Vice-President, Marketing Director, Human Resources (HR) Director, and Supervisor in various departments. His diverse expertise also includes serving as a Project Manager, Owners Representative, Consultant, and even a Business Owner. He has consistently acted in a positive manner, specializing in strategic planning, business reorganization, and successful strategy implementation. Matthew has worked closely with multiple boards, both in the public and private sectors and in for-profit and non-profit organizations. His work often involved presentations, meetings, and problem-solving to enhance and evaluate the situations he encountered.

To give our community a chance to meet him and extend a warm Sun City welcome, please join the Board as we host a Meet & Greet Open House. It will provide an excellent opportunity for all of us to get to know Matthew better and share with him our enthusiasm for the future of RCSC.

WHEN: Monday, October 9, 2023 from 4-5:30pm

WHERE: Sundial Auditorium located at 14801 N. 103rd Avenue, Sun City. Coffee and cookies will be served.

Please note that the monthly RCSC Exchange Meeting will be held in the same location beginning at 6 pm, where members are allowed to speak on any topic they wish.

Anonymous said...

The number of attendees is always included in the list of “Present” at the top of the published summaries and minutes.

Bill Pearson said...

Dang, i didn't know that being available at the top of the published summaries. I think the Monday night exchange meeting will be an interesting test for the new GM and Board alike. I wouldn't miss this one.

Anonymous said...

Bill, the attendance of the board meetings…not the Exchange, my error in skim reading the post. Would be great to have an Exchange count too.

Christine de Pizan said...

Since we have a new GM, post his resume not this slip and tickle he did this in the past. A former CFO, for who, how long and where. Also we paid that backwater search firm for this and I got grief because I thought they were lightweights. Cassandra speaks.

Anonymous said...

As if the RCSC board had idle time to conduct the entire search process! Perhaps you noticed their work effort during the summer??
Wonder just how much the employment agency did after working with the RCSC to determine job description, candidate qualifications and advertising the position?

* How many applicants were there?
* How many of those matched the qualifications?
* How many of those did the agency interview?
* How many resumes of those pre-qualified candidates were presented to RCSC to consider?
* How many of those were interviewed in person by RCSC?
* Was Matthew D’Luzansky RCSC’s first choice to offer the position to?

All things considered, RCSC got their money’s worth hiring the outside employment agency to conduct the search and screening process. No moving expenses is a bonus!

Anonymous said...

I've googled this GM choice and he has excellent qualifications and is a Sun City resident.
Give him a chance.
I think it will work out ok.

Tom M. said...

Some are complaining that the RCSC spent money for an employment agency then hired from within! They really had no choice but to go thru an employment agency. If they didn't and just hired from within, people would complain that they should have held a national search.

Let's just hope they hired the best qualified. It won't take long to determine!

Anonymous said...

Exactly.

Christine de Pizan said...

It’s not that I was opposed to a search firm, just one that came off as a bunch of lightweights. As far as I can determine, they posted an ad in a national organ, got a bunch of responses and unclear after that what the firm did other than forwarding a bunch of resumes to the Board. Seems like something you would do for hiring clerical. Obviously we are not going to find out anything from the seven dwarfs on the Board other than it’s none of our business and we are going to pay the search firm somewhere between 10 and 25% of the new GM’s salary for this little exercise. If you are not outraged, you really are not paying attention.

Anonymous said...

Where can I find a list of projects that are on the 20 million dollar deferred maintenance list?

One Day At A Time said...

As per Management and president Kat Fimmel:

This list is literally thousands of line items without context that will be addressed in segmented units over an annual basis for the next several years.

This list needs to be reviewed and given context in order to properly address this issue.

This information has gone to the Finance and Budget Committee who will address these needs using a systematic approach.


The F&B are using a 5-tier ranking system to rank each item. This tier system includes:

1. Safety and Security
2. Beyond end of use assets
3. Asset preservation
4. Member benefits
5. Aesthetics

For end of 2024, we have over $3 million that will be spent on safety and security, and over another $3 million to be spend on assets that are beyond their end of life.

Once these segmented assets are identified we will be better positioned to offer this information to our members.

Jean Totten, Secretary, RCSC BOD