Member / Board Exchange Recap - Part Four
So What is it About Golf?
I got a touch hot about being lied to. I hate that more than anything else. What is, is. Simply own it and accept the fact you are merrily giving our amenities away to non-members. Doesn't matter how you couch it, how you wrap it, when you let those living outside the walls enjoy what we have paid for for less money and equal or better ability to access it, you've failed in your duties.
The RCSC exists to serve the membership, not some guy living in Glendale, Peoria or Surprise.
Sharing Amenities with Our Neighbors
Yesterday we heard an explanation from the general manager that we (the RCSC) needed to give away our golf courses to non-residents for less money than we sell them to members for. Think I'm kidding? Watch the video and hear it for yourself. We told you before the meeting to listen closely to what management and board members would say. It's frightening.
According to the GM - We Are Running It Like a Business
We went on to get an earful about the importance
of running the RCSC like a business. We needed to be very prudent and treat
everything we did as if they were intended to be profit centers. Really? At
least the guy running bowling, when confronted by members who were bumped by
outsiders, admitted it was wrong, a mistake and they would get it fixed.
Members First, he said.
We got an ear full of how important these full-play non-resident passes were. Then we were told it was only a tiny percentage
of rounds played. To be very, very clear, it's 30-50 rounds per day (especially
in high season) where these outsiders bump members from prime-time tee times.
It should be zero, zip, none.
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